Relocation Orientation Guide

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Welcome to Canberra! This orientation package is designed by Canberra Malayalee Association (CMA) to assist families moving to the Australian Capital Territory (ACT) by providing essential information and resources to help you settle into your new home.

Click CMA and follow us on Facebook for regular updates on CMA events. Below is a detailed guide covering various aspects of relocating to Canberra.

Rental properties are scarce in Canberra and to secure something before you relocate to Canberra will be the better option if you don’t have any friends or family in Canberra to provide accommodation. You will need a minimum of two referees to apply for a rental property. Your referees should ideally be your previous landlords or rental agencies. If you are relocating from a different country, your previous landlords there may be used as referees depending on the policy of the rental agency.

If you’re looking to share a home, consider these platforms:

It is mandatory in Australia to have a TFN or a Tax File Number once you start to have an income. All your income generated will be monitored by ATO and will be linked to your TFN. It is mandatory to file your tax returns every year. You can apply for your TFN if:

• You are a foreign passport holder, permanent migrant or temporary visitor.
• You are already in Australia.
• Your visa is one of the following
• a permanent resident visa.
• a visa with work rights.
• an overseas student visa.
• a visa allowing you to stay in Australia indefinitely.

You can apply for your TFN online through the Australian Taxation Office (ATO) if you have a valid passport or travel documents. Applications can typically be completed in a few minutes.

Apply for a TFN

For people who are self-employed or are looking for Menu log or Uber eats, an ABN is required. The ABN is a unique 11-digit number that identifies your business or organisation to the government and community. Not everyone is entitled to an ABN. You may face prosecution or criminal charges if you apply for an ABN, register for GST and claim GST refunds when you’re not entitled.

If you have an ABN, you may be subject to an ABN entitlement review at any time. If we conduct a review, you’ll be asked to provide evidence that you commenced, or took steps to commence, your business or enterprise from the start date provided in your ABN application.

Application Process: To apply for an ABN, visit:

Apply for an ABN

Opening a bank account is essential for managing finances and receiving your salary. Here are the key banks and what you need to know:

• Commonwealth Bank
• Westpac
• National Australia Bank (NAB)
• ANZ Bank

These banks hold a significant market share in Australia but consider smaller banks and credit unions for competitive offers.

Documentation Needed:

• Proof of Identity: This could be a passport or driver’s license.
• Proof of Address: A recent utility bill or rental agreement will suffice.

Many banks offer special accounts for newcomers, so be sure to inquire about any available options.

Public transport system is rudimentary in Canberra. Light rail works are progressing in Canberra. Transport Canberra buses are scarce. The My Way card is a form of electronic ticketing used on public transport services within Canberra in the Australian Capital Territory. It is promoted by Transport Canberra and is valid on ACTION buses and Canberra Light Rail.

This old smartcard ticketing system is being replaced by My Way+ which will go live in November 2024. My Way is no longer in use on Transport Canberra buses or light rail services. Until that time, travel is free on all Transport Canberra buses and light rail. There is no need to tap on or off with a My Way card.

• Public Transport Challenges:
  • Frequency: Buses may not run as frequently as in larger cities, so planning your travel is essential.
• Alternative Transport
  • Biking and Walking: Canberra is bike-friendly, with many dedicated cycling paths and pedestrian areas.

Public Transport Information: Transport Canberra

Enrolment in an ACT public school is determined by a child or young person’s place of residence. In the ACT children from the age of 6 must be enrolled in and attending school (or registered for Home Education), until they complete year 12 or turn 17, whichever happens first. Prior to starting school, your child may be eligible for preschool. The ACT is divided into Priority Enrolment Areas (PEAs) which are defined geographical areas. Every child residing within a school’s PEA is guaranteed a place at that school (kindergarten to year 12). If a school has capacity available after accepting students from its PEA, it may enrol ACT students who live outside the PEA, subject to the enrolment criteria. Private schools don’t have a catchment area.

Enrolling a child in a public school in the Australian Capital Territory (ACT) generally follows these steps

Check School Eligibility:

You can enrol your child in a public school based on your residential address. Each school has a priority enrolment area, meaning your local school is determined by where you live.

Use the ACT Government’s School Finder Tool to find your local school.

Age Requirements:

Preschool: Children must be 4 years old on or before 30 April of the year they start preschool.

Kindergarten: Children must be 5 years old on or before 30 April of the year they start kindergarten. You can also enrol in primary and secondary schools depending on the child’s age and academic level.

Gather Required Documents:

You will need:

• Proof of the child’s date of birth (birth certificate or passport).
• Proof of residency in the ACT (utility bill, rental agreement, or rates notice).
• Immunization records.
• Any relevant court orders or custody arrangements.
• Visa or citizenship documentation if applicable.

Complete an Enrolment Application:

Online Enrolment Form: You can apply online via the ACT Education Directorate website. Applications for preschool, primary, and high school are submitted through this portal. Applications for the following school year usually open in April and close by the end of May for primary and high school.

Submit the Application:

After completing the online form, you’ll need to submit it along with the necessary documents. If applying for preschool or kindergarten, there may be a selection process if you’re applying outside of your local area.

Wait for Confirmation:

Once your application is processed, you will receive an offer of placement. You’ll need to accept the offer and provide any additional documents requested by the school.

School Orientation:

Some schools offer orientation sessions or open days for new students. These are a great opportunity for your child to get familiar with the school environment.

Key dates for 2025 school year

30 April 2024 Online enrolments open

7 June 2024 Apply by this date to receive an Offer from 29 July 2024

After 7 June 2024 Expect an offer later in the year.

To see schools based on their catchment area please visit:

https://www.education.act.gov.au/public-school-life/enrolling-in-a-public-school/priority_enrol ment_area

https://apps.vertigisstudio.com/web/?app=3a2b19df9b3247b4852c168a535dd404

An easy way to access Canberra Government services is through Access Canberra. Access Canberra is the front-door for ACT government services and transactions. Access Canberra was established in 2014 and is part of the Chief Minister, Treasury and Economic Development Directorate (CMTEDD) of the ACT Government. Access Canberra provide a range of services to people and businesses in the ACT and work on upholding a range of

regulatory protections and compliance in the ACT. They work and collaborate with partners across:

• industry
• business, and
• community.

Access Canberra aim to provide an accessible and supportive front-door to government by delivering connected services that are simple and easy to use. Through these services Access Canberra aim to support a safe and liveable city.

The main role of Access Canberra, include:

• providing a range of services for people and businesses in the ACT
• managing certain ACT Government websites and online services
• upholding a range of regulatory protections and monitoring compliance
• administering legislation for industries within the ACT, including:
  • building
  • environment protection
  • fair trading
  • liquor, and
  • transport.

Access Canberra services can be online, over the phone and in person at our service centres.

In NSW all functions of Access Canberra are attended by Service NSW. Other main Role of Access Canberra includes:

1. Registering birth, deaths, relationships, marriages, name changes and change of sex.
2. Paying rates, land tax and land rent, land title lodgements, deed registration and power of attorney, e conveyancing for lawyers and banks and matters relating to building and construction.
3. Proof of identity and residence and to update your contact details.
4. For vehicle and transport related fees, registration and License renewal, customised number plates, paying infringements and for rideshare, taxis and hire car licensing.
5. For matters relating to fair trade and consumer rights.
6. City services including public spaces and facilities, recycling and waste management, reporting pollution and concerns regarding nature and environment.

Access to healthcare is essential for families.

Key Components:

• Medicare Enrolment: New residents are encouraged to enrol in Medicare for public healthcare access. Eligibility includes Australian citizens and permanent residents. To apply, visit Medicare.
• Local Clinics and Hospitals: Familiarize yourself with nearby healthcare facilities, including paediatric services. The ACT Health website can provide information about local hospitals and health services.
• Private Health Insurance: Explore options for private health insurance, which can provide additional coverage for services not fully covered by Medicare. Websites like PrivateHealth.gov.au can help you compare policies.

Connecting with the local community can ease your transition.

Resources:

• Community Centres: These centres often host family programs and events, providing opportunities to meet others. Check the ACT Government’s community services page: ACT Community Services.
• Parenting Groups: Look for local parenting groups or playgroups for social support and activities. Websites like Meetup can help you find local groups.
• Cultural Associations: Engage with associations representing your cultural background to maintain connections and build community.

Accessing quality childcare is essential for working families.

Available Options:

• Types of Childcares: Options include family day care, long day care, and preschool programs. The ACT Government provides a comprehensive list of services: Child Care in ACT.
• Government Assistance: Information on subsidies and funding available to help with childcare costs can be found on the Department of Education website.

11. Recreational Activities

Canberra is rich in family-friendly recreational options. Suggestions:

• Parks and Playgrounds: Highlight local parks, such as Glebe Park and Commonwealth Park, which feature playgrounds and picnic areas.
• Events Calendar: Keep an eye on local community calendars for festivals, fairs, and family-oriented activities throughout the year. Check Visit Canberra for event listings.

Canberra offers a range of cultural attractions.

Highlights:

• Museums and Galleries: Visit family-friendly locations like the National Museum of Australia (NMA) and the National Gallery of Australia (NGA).
• Libraries: Local libraries offer programs for children and families, including Storytime, workshops, and reading challenges. The Canberra Library provides resources and event information.

Knowing how to access emergency services is crucial. Important Contacts:

• Emergency Numbers: Familiarize yourself with emergency contact numbers for police (000), fire (000), and ambulance (000).
• Community Safety Initiatives: Look into neighbourhood watch programs or local initiatives aimed at enhancing community safety through ACT Policing.

Setting up essential services is important upon arrival.

Guidelines:

• Utilities Setup: Contact local providers to set up electricity, water, gas, and internet services. Providers often have different start-up times, so plan accordingly.
• Waste Management: Understand the local waste disposal and recycling guidelines through the ACT Government’s waste management page: Waste Management.

Reliable internet and mobile services are essential.

Providers:

• Major internet and mobile providers include Telstra, Optus, and Vodafone. Research different plans to find what best suits your family’s needs.

Comparison Websites: Websites like WhistleOut can help compare services and plans.

Centrelink provides various services for new residents.

Key Services:

• Financial Assistance: If you’re eligible, you may receive support for unemployment, family payments, and housing assistance.
• Services for Migrants: Centrelink also offers assistance tailored for new migrants, including orientation and job readiness programs.

Visit Centrelink: For more information, visit the Services Australia.

Connecting with local NGOs can provide additional support.

Key Organizations:

• St. Vincent de Paul (Vinnies): Offers various services including housing assistance, food programs, and community support. Visit their site: Vinnies.
• The Salvation Army: Provides emergency assistance and community programs. More information can be found at Salvos.

Understanding local emergency protocols is essential.

Resources:

• Natural Disaster Awareness: Familiarize yourself with local risks such as bushfires and floods. Check out the ACT Emergency Services Agency for emergency procedures and preparedness tips.
• First Aid Courses: Consider enrolling in first aid courses available through organizations like St. John Ambulance.

If you have pets, make sure to follow local regulations.

Key Points:

• Pet Registration: Pets must be registered with the ACT Government. More details can be found on their website: Pet Registration.
• Veterinary Services: Research local vets and pet care facilities for your pets’ needs.

Use sites like Petcarefor pet-related services and information.

Understanding local shopping options can ease your transition.

Key Supermarkets:

• Major chains include Coles, Woolworths, and Aldi. Each offers a range of products, including local and international items.

Local Markets: Explore markets like the Old Bus Depot Markets for fresh produce and unique goods. Check their schedule here: Old Bus Depot Markets.

Understanding transport options is vital for families with children.

Child-Friendly Transport:

• Familiarize yourself with child safety seat regulations and public transport services accommodating strollers.
• School Transport Options: Many schools provide bus services. Check with your local school for details.

Understanding local culture can help you integrate more easily.

Public Holidays:

• Familiarize yourself with Australian public holidays, such as Australia Day (January 26) and ANZAC Day (April 25). This knowledge can help in planning community involvement and family activities.

https://www.act.gov.au/living-in-the-act/public-holidays-school-terms-and-daylight-savings

This comprehensive orientation package aims to provide you with the necessary information to transition smoothly into life in Canberra. If you have any questions or need further assistance, please feel free to reach out!

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The job opportunities available in Canberra – how majority of jobs outside of health sector is in Federal govt with specific clearance requirements?

Searching for jobs in Canberra can be streamlined with a few strategies:

• Online Job Portals:
  • Seek and Indeed are popular platforms for job listings in Australia.
  • LinkedIn is also effective for networking and job searches.
• Government Websites:
  • Check the Australian Government Jobs site and the ACT Government careers page for public sector positions.
• Networking:
  • Attend local networking events, workshops, and industry meetups to connect with potential employers and professionals.
  • Join local groups on social media platforms like Facebook or LinkedIn focused on job searching in Canberra.
• Recruitment Agencies:
  • Consider registering with recruitment agencies that specialize in your field. They can help match you with suitable roles.

• Company Websites:
  • Research companies you’re interested in and check their career pages for job openings.
• University Career Services:
  • If you’re a student or recent graduate, utilize career services at local universities for job boards and recruitment events.
• Professional Associations:
  • Join industry-specific associations that often have job boards and resources for members.
• Local Newspapers:
  • Check the classifieds section of local newspapers for job ads.
• Tailor Your Applications:
  • Customize your resume and cover letter for each position to highlight relevant skills and experiences.

By combining these strategies, you’ll increase your chances of finding a suitable job in Canberra!

Private schools – is private school better or worth it?

The choice between private and public schools often depends on various factors, including individual needs, values, and circumstances.

Public Schools:

• Generally funded by the government and free to attend.
• Offer a diverse environment with students from different backgrounds.
• Must follow state education standards and regulations.
• Often have a wider range of extracurricular activities and support services.

Private Schools:

• Funded through tuition, donations, and private grants.
• Can offer specialized programs or curricula (e.g., Montessori, religious education).
• Smaller class sizes may lead to more individualized attention.
• More flexibility in curriculum and teaching methods.

Ultimately, the “better” option can vary widely based on specific schools, educational philosophies, and what aligns best with a student’s learning style and family values. It can be helpful to visit schools, talk to teachers and parents, and consider what environment will best support the student’s growth and development.

Where to find Kerala food items groceries?

The main Kerala grocery shops in Canberra, run by Malayalees, are listed below:

• KTM The Belconnen Store
• S Mart Indian Grocery Phillip
• Kerala Spices Wright
• New Spice World Phillip

Apart from this, there are many other Asian, Indian, and Nepal grocery shops in Canberra where you can get Kerala groceries. You can also find some Kerala food items in Woolworths, Coles, Aldi, and IGA.

What to consider adjusting to Canberra weather?

Adjusting to Canberra’s weather involves a few key considerations, as it experiences distinct seasons:

• Temperature Variability: Canberra has cold winters and hot summers. Be prepared for significant temperature swings, especially in spring and autumn. Layering clothing can help you adjust throughout the day.
• Air Quality: In summer, bushfire smoke can affect air quality. Stay informed about air quality levels and take precautions when necessary, especially if you have respiratory issues.
• Sun Protection: The UV index can be high, even in cooler months. Wear sunscreen, hats, and sunglasses, particularly in summer.
• Heating and Cooling: Ensure your home has adequate heating for winter and cooling for summer. Portable heaters and fans can be useful.
• Rainfall: Canberra has relatively low annual rainfall, but spring can bring sudden showers. Keep an umbrella handy during this season.
• Outdoor Activities: Take advantage of the pleasant spring and autumn weather for outdoor activities, as summers can be quite hot.
• Seasonal Affective Disorder (SAD): Some people experience mood changes with seasonal shifts. Consider light therapy or spending more time outdoors during winter.

By being prepared for these factors, you can enjoy all that Canberra’s weather has to offer!

How to find a good GP? Bulk billing, specialist referral process, prescription medicines.

Finding a good bulk-billed GP in Canberra involves a few key steps. Here’s a combined approach:

• Ask for Recommendations: Start by asking friends, family, or coworkers if they know of any good bulk-billed GPs in Canberra. Personal experiences can provide valuable insights.
• Use Online Resources:
  • Medicare’s Provider Finder: Use the “Find a Provider” tool on the Medicare website to locate bulk-billing GPs in your area.
  • Healthdirect and HealthEngine: These platforms allow you to search for bulk-billing practices and often include patient reviews.
• Check Credentials and Reviews: Look for GPs who are board-certified and check online reviews for insights into their communication style, availability, and patient care.
• Contact Local Clinics: Call clinics directly to inquire about their bulk-billing policies and whether they are accepting new patients.
• Visit Community Health Centres: Many offer bulk-billing services and may have good reputations for patient care.
• Evaluate Location and Accessibility: Choose a GP who is conveniently located and has office hours that work for you.
• Trust Your Instincts: After your first visit, assess how comfortable you feel with the GP. Good communication and trust are essential.

By combining these approaches, you can find a quality bulk-billed GP that meets your healthcare needs in Canberra.

For specialist referrals, your first point of contact will be your GP. For all specialist referrals, you will need a referral letter from your GP. Your GP can directly send that specialist referral to your specialist or can provide the referral to you so that you can choose your specialist and send that referral to their service.

For prescription medicines, your GP will provide scripts which can be filled at your preferred pharmacies.

How does allied health services work? – eye testing, hearing test, physiotherapy etc.

If you’re looking to get both eye and hearing tests in Canberra, here’s a combined approach to help you find the right services:

Eye Testing:

• Optometry Clinics:
  • Specsavers: Multiple locations offering comprehensive eye tests, often with promotions.
  • OPSM: Provides eye tests and a range of eyewear options.
  • Dr. M. Li Optometrist: A local option with good reviews.
• Public Hospitals: For specialized care, The Canberra Hospital has an ophthalmology department, typically accessible via referral.
• Bulk Billing: Inquire about bulk billing options, especially for children or pensioners, when contacting clinics.

Hearing Testing:

• Audiology Clinics:
  • Australian Hearing: Offers comprehensive hearing assessments, often with bulk billing.
  • The Hearing Centre: Provides a variety of hearing services and tests.
  • Audika: Specializes in hearing tests and hearing aids, with several locations.
• ENT Specialists: For potential medical issues related to hearing, consider an Ear, Nose, and Throat (ENT) specialist for thorough evaluations.
• Public Health Services: Canberra Health Services may offer hearing assessments, particularly for children or specific concerns.

General Tips:

• Check for promotions: Both eye and hearing clinics often have promotions or package deals.
• Insurance and Medicare: Verify if clinics offer bulk billing or if visits may be covered by Medicare with a referral.
• Appointments: Schedule appointments in advance, as clinics can get busy.
• Prepare for visits: Bring your Medicare card and any relevant medical history or specific concerns for both tests.

By following these steps, you can efficiently find the right places for both eye and hearing tests in Canberra.

A referral is not needed to access physiotherapy services. You can self-refer to a physiotherapy provider by finding a clinic near you and contacting them to explain your situation and what type of help is needed.

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This comprehensive orientation package aims to provide you with the necessary information to transition smoothly into life in Canberra. If you have any questions or need further assistance, please feel free to reach out!